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switchfinreseller
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dialplan GUI item

Hi,  I'm new here and new to Switchfin.  Just wanted to mention I have recently upgraded the GUI on an IP04 from viptel to Switchfin 4.0 rev. 383.  When I add numerous outbound rules that cannot all be displayed in the dialplan screen so I cannot check all the ones I want to apply to the plan, (I have a good amount of blocked numbers that are sent to a special recording).  Is this the latest version or is there an upgrade from this one addressing this issue?

Thanks, in advance, for any help.


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Albi90
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Re: dialplan GUI item

Hi switchfinreseller

REV 438 is the latest version of both SwitchFin and the GUI, i will run some test and see if the issue is still present in the latest builds, if you do choose to update to the latest REV you will have to reset all you configs.

Thanks
Jason


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switchfinreseller
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Re: dialplan GUI item

Resetting my configs is no problem.  Is Rev. 438 available in a image file so I can put it on a system on my test bench to try it out or does it need to be downloaded as source and compiled?  I'm best waiting for an image file as I'm sure I would not compile it correctly.. :-\


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Albi90
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Re: dialplan GUI item

Currently there is no SwitchVoice image of v438 we made some very large changes and its still being tested by the team.  if you like i can compile it for you, just let me know what device you have.

Thanks
Jason


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switchfinreseller
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Re: dialplan GUI item

I have an IP04 and IP01 on my test bench used for setup and custom script testing.  I would really like to join the testing team.  :-) 

I REALLY like the switchfin GUI! 

I market the IP0X series and expect my first PR1-appliance to arrive tomorrow.  Woo-hoo!  I'm excited to get the PR1 and try out v438 !!!  (thanks in advance).


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switchfinreseller
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Re: dialplan GUI item

Jason,

  Thank you for the firmware.  It upgraded fine but I cannot get into the GUI.  I can get in with ssh.  My manager.conf file looks ok as far as admin's password but the GUI seems to ignore it.

  I even added permit=0.0.0.0/0.0.0.0 to manager.conf just to be sure asterisk did not care where the login was coming from.

  If there's an issue with the image, can I reload a new one or the old one at command line via ssh?


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switchfinreseller
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Re: dialplan GUI item

Some uneducated attempts:

1. I added a user jim to manager.conf and could not get as that user.
2. I checked http.conf to see of there's anything odd and there is not.
3. netstat -tuna show me it is running and listening on 0.0.0.0:80
4. I tried getting in using a known wrong user and password, the GUI did not say anything, it just displayed "loading" in the top left corner for a moment the same as it dos on a good user name and password.


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switchfinreseller
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Re: dialplan GUI item

ok, I found and did this:

cd /persistent/imageupdate
tftp -g -r uImage-ip04-ip08-v383.img <my tftp server>
mv uImage-ip04-ip08-v383.img uImage
reboot

It's back to normal with all my old config.
I logged in just fine.
???

Any thoughts?
Did I do something wrong?


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switchfinreseller
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Re: dialplan GUI item

I got it.  I flashed it again using the v383 GUI but this time I checked the reset configs checkbox. 

Looks like my fault, sorry for the trouble.  :-\

Should I just use it or do you want me to post an issues here on the forum?

Thanks again!


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switchfinreseller
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Re: dialplan GUI item

Summary, just to be clear;

1. I flashed the IP04 using the v383 GUI upgrading to v438 and did NOT reset configs
2. I could not log in at all but I could ssh in as root
3. I flashed the IP04 back to v383 in a shell on v438 and it came back up
4. I was able to log back in, all old configs were there
5. I flashed the IP04 using v383 GUI upgrading to v438 and DID reset configs
6. It came up with v483, I can log in, the IP04 is factory fresh

Now to start programming and playing...  :-)


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Albi90
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Re: dialplan GUI item

Hope All goes well.

The config reset is essential as we changed the whole httpd and now connect to the AMI (Asterisk Manager Interface) via reverse proxy.

Thanks
Jason.


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switchfinreseller
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Re: dialplan GUI item

As soon as I started adding config the GUI locked up.
I rebooted it and can it is back to not allowing me to log in.
I added some default routes and dialplans then applied them and it made it mad.  :-(


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Albi90
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Re: dialplan GUI item

Can you give me an example i will run a test on my dev system here?

Whats it doing when you try to log in?


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switchfinreseller
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Re: dialplan GUI item

When I applied the config changes it never refresh the web GUI and just sat there in a reload mode.  I have an ssh session in the background and saw it reload.  This issue looked to be only with the GUI.  Since it was froze I closed Firefox 100%, started Firefox again and tried to log in.  When I entered admin and the password it just did nothing.


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switchfinreseller
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Re: dialplan GUI item

note:  I just flashed it back o v383 as it would not let me in anymore.


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Albi90
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Re: dialplan GUI item

Any chance you can send me the details of the changes that caused this?


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switchfinreseller
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Re: dialplan GUI item

The changes were simple.
I always start with options.
- I change the number ranges for users, voice menus, voice mail
- I configure hardware and trunks, this IP04 has 2 FXS 2 FXO cards
- I add email server settings for sending voice mail
- I edit the mail message so it ends with "Your Office Phone System"
- I add a 'PBX_Only" with the default route choices
- I added 2 outbound routes, _9XX = Emergency _NXXXXXX = Local7digit
- I added a new dialplan called "PBX_and_Local" that includes the default + these 2 new routes
- I pressed the apply
It froze

I have v383 screen prints of the actual settings I was adding because I was matching the v383 config into 483 if that would help.  There a bunch of jpgs on my Mac so zipped it would be a big file.  Let me know if you want them.

Thanks.

btw;  this is in a VERY simple network.  The gateway router is a Mikrotik that provides DHCP, DNS and tftpd.


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Albi90
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Re: dialplan GUI item

Yes can you please send them to me, so i can isolate the issue.

Thanks
Jason


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switchfinreseller
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Re: dialplan GUI item

My apologies.  I am at home now and the jpgs are on my Mac at the office.  I will zip them up and send them over first thing in the morning.


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Albi90
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Re: dialplan GUI item

No worries send any time smile


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